Urgent Care Pharmacy

Who We Serve 

The Urgent Care Pharmacy services all eligible pharmacy beneficiaries. 

Mission 

The pharmacy’s primary mission is to process and provide urgent prescriptions from emergency rooms and urgent care centers, accept paper prescriptions from Veterans Affairs, and provide a walk-in access point for beneficiaries with urgent pharmacy questions and concerns.  

Activations 

New orders sent in by providers aren’t automatically activated. To have prescriptions processed, the patient must request the pharmacy to activate them.  

To activate, message MacDill Pharmacy Services on the MHS GENESIS Patient Portal or the DosePharm mobile pharmacy application.  

Activated electronic prescriptions will be available at the Drive-Thru Pharmacy at 8 a.m. in two duty days (three duty days if requested on a  weekend or holiday).  

Prescription Drop-off 

Properly issued/signed VA prescriptions may be dropped off at this pharmacy in our  drop box areas and picked-up at the Drive-Thru Pharmacy. If prescriptions are dropped off before noon, they will be ready in two duty days. If prescriptions are dropped off after noon, they will be ready in three duty days.