Health Services

Urgent Care Pharmacy

Who We Serve

The Urgent Care Pharmacy services all eligible pharmacy beneficiaries.

Mission

The pharmacy’s primary mission will be to process and provide urgent prescriptions from emergency rooms and urgent care centers, accept paper prescriptions from Veteran’s Affairs and provide a walk-in access point for beneficiaries with urgent pharmacy questions and concerns.

Activations

New orders sent in by the provider are not automatically activated. To have prescriptions processed, the patient must request the pharmacy to activate.

  • To activate, message MacDill Pharmacy Services through the MHS GENESIS Patient Portal or through the Q-Anywhere.
  • Activated electronic prescriptions will be available at the Drive-Thru Pharmacy at 8 a.m. in 2 duty days. (3 duty days if requested during the weekend or holiday).

Please note: Special order medications will be available at the Drive-Thru Pharmacy at 8 a.m. in 5 duty days after activation.

Prescription Drop-off

Properly issued/signed VA prescriptions may be dropped off at this pharmacy within our designated pharmacy drop-box areas and picked-up at the Drive-Thru Pharmacy. If prescriptions are dropped off before 12 p.m., they will be ready in 2 duty days. If prescriptions are dropped off after 12 p.m., they will be ready in 3 duty days.

Contact Us

Phone

Refill Call-in Line

813-640-4892

Q-Anywhere Line (Text Only)

1-833-224-5302

Medical Appointment Line

813-828-2273

Hours

Monday–Friday
8 a.m. to 4:30 p.m.
Closed 2 Wednesdays each month until 1 p.m. for training. Refer to our Facebook for up-to-date closures.

Location

7101 Kingfisher St.
MacDill AFB, FL

Online

Don't forget to keep your family's information up to date in DEERS!